Of the two characters, only one can turn their head...

[JumboCracky]

I have spent hours, ripping my hair off my scalp, trying to figure out how it's possible for one character to be able to turn her whole head while the other character can't. There are too many steps to head back to that would help me understand where I went wrong. If anybody can help me solve the issue, it'll take so much weight off my shoulders.
http://www.mediafire.com/download/vvc33 ... error.anme

So if you turn the head of Polly, all of her head turns. But for GJ, all except for his jaw and mouth turns. That's the issue I'm having. I want both of them to be able to turn their heads.

I genuinely do not understand why, in any case at all, the developers of this program have to warrant the need to require all these boxes to be checked to the point where it eventually blinds users in a loop of errors. No matter how familiar with the software I am, there is no possible way that anyone can justify those few tweaks that have to manually be made in order to get the unset vectors out of the way.

[synthsin75]

On the GJ character, you have a bone on the 'mouth' switch layer. Any bone in a sublayer will interrupt nested bone control from higher layers. So your HT smart bone cannot influence the switch's sublayers. Just delete that bone on the 'mouth' switch (or better yet, cut/paste it to the main bone layer).

[JumboCracky]

On the GJ character, you have a bone on the 'mouth' switch layer. Any bone in a sublayer will interrupt nested bone control from higher layers. So your HT smart bone cannot influence the switch's sublayers. Just delete that bone on the 'mouth' switch (or better yet, cut/paste it to the main bone layer).

Oh, that is such a shame that it does that. But you're still a life saver. Thanks.

[synthsin75]

On the GJ character, you have a bone on the 'mouth' switch layer. Any bone in a sublayer will interrupt nested bone control from higher layers. So your HT smart bone cannot influence the switch's sublayers. Just delete that bone on the 'mouth' switch (or better yet, cut/paste it to the main bone layer).

Oh, that is such a shame that it does that. But you're still a life saver. Thanks.

You can still have that bone do the same thing, as long as you put it on the main bone layer.