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How can I delete and re-enter my serial numbers?

Posted: Tue Aug 03, 2010 12:13 am
by lpbaker
I bought AS7Pro a while ago but returned it within 30 days for a refund as I wasn't happy with the drawing tools.

I bought Toon Boom Animate 2 instead and made a successful animation with it.

However, having been through that exercise, there are certain things that I far preferred AS7Pro's way of doing, so I've just bought it again :)

Here's my problem: when I reinstall AS7Pro, it's automatically picking up the serial numbers from the first purchase. How can I erase those and enter my new, current, valid serial numbers?

I'm on Mac OSX 10.6.4.

Thanks,
Lindsay

Posted: Tue Aug 03, 2010 4:54 am
by crsP
Delete the preference file also.

Posted: Tue Aug 03, 2010 5:50 am
by slowtiger
delete Library>Application Support>Smith Micro. This is also the directory you need to transfer to a new machine if your old one has died (as just happened to me).

Posted: Tue Aug 03, 2010 3:46 pm
by lpbaker
Perfect, thanks :)