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Download for 8.1 update no longer available?

Posted: Wed Nov 30, 2011 9:05 am
by b15fliptop
Hi, sorry if this has already been covered. I am trying to download the update from 8 to 8.1, but I get the following message when I click the download link:

That product is no longer active. We’re sorry. Try a keyword search to find similar products

A keyword search only finds the products for purchase, not the update.

Anyone else having problems?

Posted: Wed Nov 30, 2011 9:39 am
by NeedyN00b
It's definitely behaving the way you say it is and wasn't behaving that way when I downloaded the update. You should contact support.

Posted: Wed Nov 30, 2011 9:51 am
by sbtamu
If they found a bug in 8.1 they probably pulled it until they fix it.

Posted: Wed Nov 30, 2011 11:31 am
by Fahim
Thank you for noticing this, and for your patience. This was a webstore issue. It has been resolved.

Regards,

Fahim