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Problems with Content Library

Posted: Mon Dec 09, 2013 5:58 am
by sin210
I'm using Anime Studio Debut 9 (9.5 now) and I keep having the program crash (not responding) when I try to open the content library. This has happened many times before, but it is especially bad now that I upgraded to 9.5. I read another post that said the fix was Preferences> options> Use Old Library. This is not an option in Debut. The option is not there. Any way to fix this major bug??

Re: Problems with Content Library

Posted: Sun Dec 15, 2013 11:08 am
by sin210
bump

Re: Problems with Content Library

Posted: Sun Dec 15, 2013 11:42 pm
by neeters_guy
Are you running Windows? Do you have Internet Explorer 8 or newer installed? This is a requirement to use the Library.

Re: Problems with Content Library

Posted: Mon Dec 16, 2013 5:04 am
by sin210
Yes Im running windows and explorer 8

Re: Problems with Content Library

Posted: Mon Dec 16, 2013 5:23 am
by sin210
Oh no, I see now, I'm running Windows 7. I remember I uninstalled Windows 8 because I absolutely hated it. So that's the only way I can use this critical feature to this program? Is to install a browser that I absolutely hate? That really sucks.

Re: Problems with Content Library

Posted: Mon Dec 16, 2013 5:25 am
by sin210
Does Windows 8 have Inprivate browsing? No. Right?

Re: Problems with Content Library

Posted: Fri Dec 20, 2013 7:51 am
by richinri
I had this same problem with IE 10. Tech support had no answer. When IE updated to 11, it stopped. Tech support said there was no reason they could think of as to why this happened and they said perhaps I had a file in IE 10 that was corrupted. It could be but I never had any problem with IE 10 otherwise.

Re: Problems with Content Library

Posted: Mon Dec 23, 2013 12:19 am
by sin210
Wow, Okay, Yes I am using IE 10 as well. I was confusing IE with Windows. So I'm using Windows 7 and IE 10. How can I get the content library working correctly?