Page 1 of 1
Have some issues while working on Cintiq!!
Posted: Wed May 25, 2016 12:25 pm
by onurdemirsoy
I bought Cintiq 27QHD a few days ago and start working with Anime Studio. The cursor freezes when I right click to a group layer. It also happens when I left click to a tool. (For example Add Point or Transform Points) The cursor keeps its position until I right click again. Would you please help me? Why does it happen?
I appreciate if you ll solve my issue. Thank you.
Re: Have some issues while working on Cintiq!!
Posted: Thu May 26, 2016 4:40 am
by Lukas
I'm using the same one and don't have this issue. I could do some testing and see if I can replicate the issues.
What OS are you on and does this happen every time you or only sometimes?
Re: Have some issues while working on Cintiq!!
Posted: Thu May 26, 2016 4:43 am
by onurdemirsoy
Lukas wrote:I'm using the same one and don't have this issue. I could do some testing and see if I can replicate the issues.
What OS are you on and does this happen every time you or only sometimes?
I am using Windows 10 x64. It sometimes happens.
I deselected Windows Ink from Wacom Properties panel and it looks like it is working nice now. I will write again if it will happen again.
Re: Have some issues while working on Cintiq!!
Posted: Thu May 26, 2016 9:24 am
by Greenlaw
onurdemirsoy wrote:I am using Windows 10 x64. It sometimes happens.
I deselected Windows Ink from Wacom Properties panel and it looks like it is working nice now. I will write again if it will happen again.
I seem to recall having a similar problem with my Wacom Cintiq Companion 2 tablet computer after I installed Windows 10 about a year ago. I don't remember exactly what I did to fix it but your solution sounds familiar.
I have a large desktop Cintiq at work and no problems with using ASP on it there. Running on Win 7 though.
Re: Have some issues while working on Cintiq!!
Posted: Fri May 27, 2016 1:17 pm
by onurdemirsoy
Disabling Windows Ink solved my issue. Come here to say that.
Re: Have some issues while working on Cintiq!!
Posted: Sat May 28, 2016 8:59 pm
by Víctor Paredes
onurdemirsoy wrote:Disabling Windows Ink solved my issue. Come here to say that.
What AS version do you have?
Re: Have some issues while working on Cintiq!!
Posted: Sat May 28, 2016 9:01 pm
by onurdemirsoy
Víctor Paredes wrote:onurdemirsoy wrote:Disabling Windows Ink solved my issue. Come here to say that.
What AS version do you have?
Latest version. Anime Studio Pro 11.2.1 x64 Wndows 10