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Hi, Can I change from Mac to PC using the same License?
Posted: Thu Sep 14, 2017 5:33 pm
by NicoGZ
Hello, I will be changing my Mac computers for PCs in the near future, and I was wondering if the license you buy allow you to change operative systems, because for PC I would need to download the .exe file, because I only have the .dmg file for Mac that won't open in Windows. WOuld Smith Micro permit to download the .exe file, or would I have to buy another license??
Thanks
Re: Hi, Can I change from Mac to PC using the same License?
Posted: Fri Sep 15, 2017 9:30 pm
by dueyftw
It should be no problem. Try it.
Dale
Re: Hi, Can I change from Mac to PC using the same License?
Posted: Fri Sep 15, 2017 10:20 pm
by drumlug13
I contacted support at SM with the same question a couple of years ago when I was considering going from PC over to Mac. This was the reply.
Please provide me with your Smith Micro order number for the purchase of Anime Studio so I can verify if your purchase was a hybrid purchase and not platform specific. If it is a hybrid purchase, I will be happy to enable downloads in your order to allow you to download the Mac version of your software.
Aaron Duryee | Customer Service & Technical Support Analyst