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I need to fix my license situation... what do I do?

Posted: Wed Mar 17, 2021 8:56 pm
by jayfaker
Hey everyone,

I've been through a bunch of computers lately and have forgotten to deactivate my Moho 12.5 license on some of them, and I've run out of licenses. I want to deactivate all my licenses, but I know Smith Micro is basically done with supporting the software. So what do I do? Any ideas?

Thanks!

Jayfaker

Re: I need to fix my license situation... what do I do?

Posted: Wed Mar 17, 2021 10:56 pm
by Greenlaw
Which version?

If it's ASP 10, ASP 11, or Moho 12, you need to download the 'final' installer from here...

https://my.smithmicro.com/forum.html

Just toggle open the Moho 12 tab and download the version you need. This release should work with your license code.

If it's Moho 13.0, you'll need to contact Victor at Lost Marble. (FYI, I recommend staying with Moho 12.5 until Moho 13.5 comes out.)

Re: I need to fix my license situation... what do I do?

Posted: Thu Mar 18, 2021 12:31 am
by jayfaker
Ah okay. I have 12 right now. I will try that. Thanks!

Re: I need to fix my license situation... what do I do?

Posted: Thu Mar 18, 2021 1:15 am
by Greenlaw
Whoops...I forgot to include the link. It's in the above post now. Sorry! :oops:

Re: I need to fix my license situation... what do I do?

Posted: Thu Mar 18, 2021 5:10 pm
by jayfaker
It worked! Thanks Greenlaw!