Licensce Administrator?

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Karkass
Posts: 6
Joined: Thu Apr 29, 2021 1:14 pm

Licensce Administrator?

Post by Karkass »

I had to reinstall Windows 10, when trying to activate my Moho licence it told me that I had pass the number of active machines and in the same dialogue text it shows a buton for the licence administrator, but it only opens an explorer window to the site.
Is the licene administrator an active feature? How do I access to it?
Thanks in advance.
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Greenlaw
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Re: Licensce Administrator?

Post by Greenlaw »

You get three activations and normally these activations are meant to be used on different computers (i.e., a desktop and a mobile computer, like a laptop.)

If the intention is to re-install Moho on the same computer, you should deactivate the license in Moho before uninstalling it, and then you can reactivate Moho after re-installing it...this way, you don't lose any of your three allowable activations.

It used to be that you could deactivate the licenses on any of your computers yourself by logging into your Moho account, but I'm not sure Lost Marble has enabled this feature yet for the current incarnation of Moho.

For now, I think your option is to contact Lost Marble and have them deactivate your three activations for you.
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Greenlaw
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Re: Licensce Administrator?

Post by Greenlaw »

Actually, go here for the most current info about activations/deactivations...

https://lostmarble.com/support/

Click on Remove License Activations and then enter your serial number. This apparently removes all three activations. If you have Moho activated on another computer, this means you'll need to reactivate it there too.

I haven't used this feature myself but this seems to be the way to deactivate licenses for the current Lost Marble version of Moho.
Karkass
Posts: 6
Joined: Thu Apr 29, 2021 1:14 pm

Re: Licensce Administrator?

Post by Karkass »

It worked, thanks a lot.
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