Moho Forum

Hello everyone,

My pc freezed while working and I restarted it now I can't open Moho. It gives me a fatar error -7089

I deleted and reinstalled it. Nothing changed. Also deleted Lost Marble folder but it still gives me this error. How can I fix this? Thank you

Hello, Onur
That error message typically means a support file has gotten corrupted. Make sure you've completely closed out of Moho, then delete this "Lost Marble" folder:

/Users/Shared/Library/Application Support/Lost Marble

Restart Moho and see if it works any better now.
I hope this helps!

Hello Victor
I am using Windows 10 and I deleted AppData\Roaming\Lost Marble folder but it didnt work. Should I delete another folder?

By the way I changed the user and tried to reinstall it but still the same error

I solved the issue.

I deleted the Lost Marble folder in C://ProgramData folder

Everything works nice now. Thank you Victor.

Other similar problems have required deletion from: C:\ProgramData\Lost Marble

Some people also had to remove "Smith Micro" folders.

** hehe ** I must be getting slow at typing !!

I happily don't have Smith Micro folder anymore

Sorry, Onur, I was looking for another solution, but I'm happy you could solve it already.

No problem it is solved. Have a nice day.

It does not work on my Mac, since I do not have a Lost Marble folder.