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Can't install Moho 13.5 on M1 Macbook Air running Ventura 13.5
Posted: Mon Aug 07, 2023 1:03 am
by Pesto
I have tried numerous times and I keep getting this error message. Does anyone know what is the problem?
Error message says:
A fatal error occurred loading application
Reinstall this application to correct the problem (Error - 7089)
Thanks
Re: Can't install Moho 13.5 on M1 Macbook Air running Ventura 13.5
Posted: Mon Aug 07, 2023 7:21 am
by Víctor Paredes
Hello, Pesto. The -7089 error message typically means a Moho support file has gotten corrupted on your Mac (maybe you migrated your data from your old Mac to your new one, and the problem probably happened during that process). Make sure you've completely closed out of Moho, then delete this "Lost Marble" folder:
/Users/Shared/Library/Application Support/Lost Marble
Restart Moho and see if it works any better now.
Re: Can't install Moho 13.5 on M1 Macbook Air running Ventura 13.5
Posted: Mon Aug 07, 2023 8:45 pm
by Pesto
Thank you for the help. Yes I did migrate from another Macbook. I did what you said and it installed perfectly and runs great. Thank you Victor!
Re: Can't install Moho 13.5 on M1 Macbook Air running Ventura 13.5
Posted: Mon Aug 07, 2023 9:25 pm
by Víctor Paredes
Great. You are welcome
Re: Can't install Moho 13.5 on M1 Macbook Air running Ventura 13.5
Posted: Wed Sep 13, 2023 9:42 pm
by Erich Scheidle
I tried it, but there is no Lost Marble folder on my Mac. What should I do?
Re: Can't install Moho 13.5 on M1 Macbook Air running Ventura 13.5
Posted: Sat Nov 09, 2024 3:01 pm
by Mikes1025
Víctor Paredes wrote: ↑Mon Aug 07, 2023 7:21 am
Hello, Pesto. The -7089 error message typically means a Moho support file has gotten corrupted on your Mac (maybe you migrated your data from your old Mac to your new one, and the problem probably happened during that process). Make sure you've completely closed out of Moho, then delete this "Lost Marble" folder:
/Users/Shared/Library/Application Support/Lost Marble
Restart Moho and see if it works any better now.
This still works exactly as you said it. Thanks