Moho Forum

every time i try to use the 'toon effects' control (.png or .jpg are the image types i use), AS8 crashes and closes with 'anime studio has encountered a problem and needs to close'............has anybody else dealt with this? thanks

It does this with all images or just the one you are using now?

I'm on 8.2 in windows 7 and there is no problem. Can you share any of your images?

i tried 6 different images--some .jpg, some .png----most of the time it will apply the toon effect, but then as soon as i try to adjust the 'edge', 'gray', 'black'...and so on, thats when it happens......my desktop is a 9 year old sony vaio..wndws XP....the 'intel' website checked my graphics driver and says it is 'current', but i wonder if i need a graphics hardware upgrade or something......i doudt if it's the AS program causing the problem, its probably my obsolete vaio thanks

Do you meet these requirements?

System Requirements

Windows®:
Windows 7, Vista, XP Anime Studio Pro is compatible with 64-bit Windows operating systems however Anime Studio is a 32-bit Application, 500 MHz Intel Pentium or equivalent, 630 MB free hard drive space, 256 MB RAM, 1024x768 resolution; 16-bit color display, CD-ROM drive (for physical version of application), Adobe® Flash® Player 9 or newer (embedded library), Windows® Internet Explorer® 7, internet connection for Content Paradise, Poser® 7 or later needed to import Poser scenes and video tutorials.

mines a 32-bit system-- i'll have to check on the flash player and some other stuff

Make sure your Quicktime is updated. Sometimes old versions can cause problems.