Error: Asking for Serial Number again

[villatlf]

My Anime studio ver 10 is being intalled for one month. I registered it with the new serial number (ver 10) and previous serial number (ver 7), when I upgraded it. Now is asking for the serial number again and it only allow me to run Anime ver 10 in demo versión. I tried to register again, but now it is not accepting my serial numbers.

Please help,

Francisco

[Greenlaw]

I would contact support directly.

Maybe you need to reinstall or maybe they need to reset their license server for your serial number? Check with them to be sure before doing anything though.

G.

[GCharb]

Have you tried un-registering your installation, then registering it again?

[drumlug13]

Make sure you use all Caps & also there are no letter O's ... Use Zeros ... I made that mistake a few times.

... Actually now that I'm thinking about it maybe that was Manga Studio ... Not sure but it's worth a shot.

[Fahim]

Yes, please make sure to contact tech support immediately in order to help remedy your issue.

https://support.smithmicro.com/app/util ... direct/ask

I apologize for any inconvenience this has caused you.

Regards,

Fahim

[villatlf]

It is working now. I do not know what had happened.
Thank you very much.