Upgraded to Pro! But it still installs Debut

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Jkoseattle
Posts: 433
Joined: Tue Nov 08, 2016 6:39 pm

Upgraded to Pro! But it still installs Debut

Post by Jkoseattle »

There were just too many Pro Only features, and so I decided to make the jump to Pro. I downloaded the install package, uninstalled Debut, and ran the new installer, but Debut is what still gets installed. The License Key in the about box is my Debut license key, not my Pro one. I've gone through this twice now, uninstalled first, rebooted the machine, etc. Anyone know what this is about?
Most of the time I'm doing music stuff. Check me out at http://www.jimofseattle.com/music.

Thing I did for work: https://www.youtube.com/watch?v=LgFYGqifLYw
User avatar
Jkoseattle
Posts: 433
Joined: Tue Nov 08, 2016 6:39 pm

Re: Upgraded to Pro! But it still installs Debut

Post by Jkoseattle »

For anyone else who runs into this:

I figured it out. I had to first Deactivate the license by choosing Help > Deactivate License... from the Moho menu. I then confirmed that I really wanted to Deactivate the license, followed the instructions, and eventually got Pro working. Really terrible that SM doesn't make this clear for users upgrading.
Most of the time I'm doing music stuff. Check me out at http://www.jimofseattle.com/music.

Thing I did for work: https://www.youtube.com/watch?v=LgFYGqifLYw
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