I need to fix my license situation... what do I do?

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jayfaker
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I need to fix my license situation... what do I do?

Post by jayfaker »

Hey everyone,

I've been through a bunch of computers lately and have forgotten to deactivate my Moho 12.5 license on some of them, and I've run out of licenses. I want to deactivate all my licenses, but I know Smith Micro is basically done with supporting the software. So what do I do? Any ideas?

Thanks!

Jayfaker
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Greenlaw
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Re: I need to fix my license situation... what do I do?

Post by Greenlaw »

Which version?

If it's ASP 10, ASP 11, or Moho 12, you need to download the 'final' installer from here...

https://my.smithmicro.com/forum.html

Just toggle open the Moho 12 tab and download the version you need. This release should work with your license code.

If it's Moho 13.0, you'll need to contact Victor at Lost Marble. (FYI, I recommend staying with Moho 12.5 until Moho 13.5 comes out.)
Last edited by Greenlaw on Thu Mar 18, 2021 6:10 pm, edited 5 times in total.
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jayfaker
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Re: I need to fix my license situation... what do I do?

Post by jayfaker »

Ah okay. I have 12 right now. I will try that. Thanks!
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Greenlaw
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Re: I need to fix my license situation... what do I do?

Post by Greenlaw »

Whoops...I forgot to include the link. It's in the above post now. Sorry! :oops:
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jayfaker
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Re: I need to fix my license situation... what do I do?

Post by jayfaker »

It worked! Thanks Greenlaw!
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