I have tried numerous times and I keep getting this error message. Does anyone know what is the problem?
Error message says:
A fatal error occurred loading application
Reinstall this application to correct the problem (Error - 7089)
Thanks
Can't install Moho 13.5 on M1 Macbook Air running Ventura 13.5
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- Víctor Paredes
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Re: Can't install Moho 13.5 on M1 Macbook Air running Ventura 13.5
Hello, Pesto. The -7089 error message typically means a Moho support file has gotten corrupted on your Mac (maybe you migrated your data from your old Mac to your new one, and the problem probably happened during that process). Make sure you've completely closed out of Moho, then delete this "Lost Marble" folder:
/Users/Shared/Library/Application Support/Lost Marble
Restart Moho and see if it works any better now.
/Users/Shared/Library/Application Support/Lost Marble
Restart Moho and see if it works any better now.






Moho co-owner
Previously Rigged animation supervisor: My father's dragon, Wolfwalkers & Star Wars Visions "Screecher's Reach"
My personal Youtube Channel
Re: Can't install Moho 13.5 on M1 Macbook Air running Ventura 13.5
Thank you for the help. Yes I did migrate from another Macbook. I did what you said and it installed perfectly and runs great. Thank you Victor!
- Víctor Paredes
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- Posts: 5814
- Joined: Wed Jan 26, 2005 12:18 am
- Location: Barcelona/Chile
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Re: Can't install Moho 13.5 on M1 Macbook Air running Ventura 13.5
Great. You are welcome 







Moho co-owner
Previously Rigged animation supervisor: My father's dragon, Wolfwalkers & Star Wars Visions "Screecher's Reach"
My personal Youtube Channel
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Re: Can't install Moho 13.5 on M1 Macbook Air running Ventura 13.5
I tried it, but there is no Lost Marble folder on my Mac. What should I do?
Re: Can't install Moho 13.5 on M1 Macbook Air running Ventura 13.5
This still works exactly as you said it. ThanksVíctor Paredes wrote: ↑Mon Aug 07, 2023 7:21 am Hello, Pesto. The -7089 error message typically means a Moho support file has gotten corrupted on your Mac (maybe you migrated your data from your old Mac to your new one, and the problem probably happened during that process). Make sure you've completely closed out of Moho, then delete this "Lost Marble" folder:
/Users/Shared/Library/Application Support/Lost Marble
Restart Moho and see if it works any better now.