How do I get my license information?

[ZebulonPi]

I've apparently deleted the email that had my license file in it, and I can't seem to get the Support section of the website to respond at all (is it down? It spins and eventually times out).

I have it currently running on one machine, can I extract the license out of the running version to install it on a different machine?

Any help would be appreciated!

[Stan]

In Moho 14.4 you can see your license number if you go to Help > Show Serial Number. If you're using Moho 13.5, go to Help > Welcome Screen, and the serial number will be displayed in the bottom right corner.

[Greenlaw]

I have it currently running on one machine, can I extract the license out of the running version to install it on a different machine?

You can activate a license on up to three devices. For example, I use two activations: one for my desktop and one for my laptop so I can use Moho when I'm away from home. If you've used up your activations and need to move a license to another computer, you'll need to deactivate one; or you can deactivate ALL the current activations from the LM website, so you can start over.

I also suggest gathering all your software info in a separate document stored in a secure place, and not relying on email.

Hope this helps.

[ZebulonPi]

In Moho 14.4 you can see your license number if you go to Help > Show Serial Number. If you're using Moho 13.5, go to Help > Welcome Screen, and the serial number will be displayed in the bottom right corner.

This worked, thank you so much!

[ZebulonPi]

I have it currently running on one machine, can I extract the license out of the running version to install it on a different machine?

You can activate a license on up to three devices. For example, I use two activations: one for my desktop and one for my laptop so I can use Moho when I'm away from home. If you've used up your activations and need to move a license to another computer, you'll need to deactivate one, or you can deactivate all the current activations from the LM website, so you can start over.

I also suggest gathering all your software info in a separate document stored in a secure place, and not relying on email.

Hope this helps.

I was less about running out of installations, and more about me being a bonehead and losing my activation email. I agree fully that I shouldn't depend on email, I'm sure I'll be successful in getting all my important info off there THIS time, unlike all the OTHER times I've attempted it...

Thanks!