how can I fix the error that occurs after exporting the Moho animation?

Wondering how to accomplish a certain animation task? Ask here.

Moderators: Víctor Paredes, Belgarath, slowtiger

Post Reply
NikeshaPepe
Posts: 7
Joined: Tue Aug 19, 2025 12:17 pm

how can I fix the error that occurs after exporting the Moho animation?

Post by NikeshaPepe »

hello!
recently, after exporting the Moho animation and trying to open its file in media players, I have an error "file system error -2143309801". I checked the condition of the computer and its disks - everything was fine, I tried exporting animations from other programs and everything was fine, the error occurs precisely when exporting Moho animations
has anyone encountered a similar problem? How did you solve it?
from the details I can add that I exported the animation with the standard settings that Moho offers on its own. this error has not occurred before :-[
NikeshaPepe
Posts: 7
Joined: Tue Aug 19, 2025 12:17 pm

Re: how can I fix the error that occurs after exporting the Moho animation?

Post by NikeshaPepe »

Oh, I also want to add that when I share a file through messengers and open it in them, it opens quite well, but the sound and quality are a little spoiled.-
User avatar
Greenlaw
Posts: 10962
Joined: Mon Jun 19, 2006 9:45 am
Location: Los Angeles
Contact:

Re: how can I fix the error that occurs after exporting the Moho animation?

Post by Greenlaw »

I don't render movie files from Moho. Instead, I prefer to render a PNG image sequence and compile the frames as a movie file in another program. This is usually because I'm rendering for compositing and adding effects (i.e., lighting), but also because compositing and video editing programs offer more options when saving a movie file.

This isn't to say that Moho's movie exporter is fine; the current version is known to have some problems, especially when writing out H.265, I believe. Hopefully, this will be improved soon.

Hope this helps.
Animations, Tutorials, and Cats (Oh, My!) Little Green Dog Channel on YouTube!

D.R. Greenlaw
Artist/Partner - Little Green Dog
Little Green Dog Channel | Greenlaw's Demo Reel Channel
User avatar
SimplSam
Posts: 1299
Joined: Thu Mar 13, 2014 9:09 am
Location: London, UK
Contact:

Re: how can I fix the error that occurs after exporting the Moho animation?

Post by SimplSam »

You can also try rendering via the Moho Exporter Ctrl-B - which uses a seperate export process.
Moho 14.4 » Win 11 Pro 64GB » NVIDIA GTX 1080ti 11GB
Moho 14.4 » Mac mini 2012 8GB » macOS 10.15 Catalina
Tube: SimplSam


Sam
NikeshaPepe
Posts: 7
Joined: Tue Aug 19, 2025 12:17 pm

Re: how can I fix the error that occurs after exporting the Moho animation?

Post by NikeshaPepe »

SimplSam wrote: Wed May 13, 2026 1:54 pm You can also try rendering via the Moho Exporter Ctrl-B - which uses a seperate export process.

thanks a lot!! your way helped me export animations without any problems!!
Post Reply