Smith Micro's official announcement

slice11217 · Post by **slice11217** » Tue Mar 25, 2008 10:30 pm

I got an e-mail today from Smith Micro saying that "our transition from e frontier to Smith Micro is now complete." I'm wondering what this means for our long-delayed Anime Studio v5.6. By now, it almost feels as though it should be v6!

Rudiger · Post by **Rudiger** » Thu Apr 03, 2008 12:47 pm

I got that email too that mentioned getting 20% off if you confirm your email. I have to say that it looked really suspicious to me. For one thing, all of the links point to some weird web domain [http://dr.bluehornet.com]. Also, I received the same email a few days later, with a slightly different subject.

20% off is a good deal, but I don't want to risk downloading malware. Did anyone else get this email? If it is a scam, how did they get hold of our email addresses? I might send Smith Micro an email asking them if the deal is legitimate.

Manu · Post by **Manu** » Thu Apr 03, 2008 12:57 pm

I didn't receive anything. I bought Moho straight from the Lost Marble back then. I don't know how much info eFrontier held on me, so that may be the reason. Still, best to be cautious.

slice11217 · Post by **slice11217** » Thu Apr 03, 2008 4:26 pm

Rudiger wrote:I got that email too that mentioned getting 20% off if you confirm your email. I have to say that it looked really suspicious to me. For one thing, all of the links point to some weird web domain [http://dr.bluehornet.com]. Also, I received the same email a few days later, with a slightly different subject.

20% off is a good deal, but I don't want to risk downloading malware. Did anyone else get this email? If it is a scam, how did they get hold of our email addresses? I might send Smith Micro an email asking them if the deal is legitimate.

I just tried out the link you mention here and it says that the site isn't Mac compatible.

Great, another company that overlooks its Mac customer base. I was starting to think those days were history.

Then again, you could be right -perhaps this is some shady, fly-by-night link.

heyvern · Post by **heyvern** » Thu Apr 03, 2008 4:35 pm

Digital River purchased "Blue Hornet". I don't know any details other than dr.bluehornet.com is a "legitimate" web site. Apparently this is a web company that handles discounts and deals for other companies. This does not GUARANTEE that the emails are legit if the links are "spoofed" somehow.

Like I said, I don't know any specific details other than dr.bluehornet.com is not some kind of shady web site.

-vern

1999 · Post by **1999** » Thu Apr 03, 2008 6:51 pm

I got the e-mail to,Subject: Please confirm your email preferences (and get 20% off your next order)
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Dear Valued Customer -

We are pleased to announce that our transition from e frontier to Smith Micro is now complete. The new http://graphics.smithmicro.com domain is replacing e-frontier.com for the Smith Micro graphics and animation products acquired from e frontier.

While our name has changed, our commitment to providing you with the best possible customer service has not.

To help fulfill this promise, we would like to make sure you still want to receive emails from us.

Just click the link below to confirm your subscription to the Smith Micro (formerly e frontier) email list. As a special thank you, you’ll receive 20% off your next order*.

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Smith Micro Software, Inc.

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Rasheed · Post by **Rasheed** » Thu Apr 03, 2008 8:42 pm

Oh dear, they use exactly the same phrasing as spammers do.

dueyftw · Post by **dueyftw** » Thu Apr 03, 2008 8:54 pm

I got that too! For those who didn't, check you junk mail filter, because it's working.

Dale

dazza101 · Post by **dazza101** » Fri Apr 04, 2008 4:10 am

I haven't received anything from Smith Micro since February - maybe their database skills are as good as their ability to inform users on newly released program updates....

Rasheed · Post by **Rasheed** » Fri Apr 04, 2008 9:37 am

BTW They are very knowledgeable about spam, because one of their products is called Spamcatcher.

Seriously, as a Mac user I don't have any good experiences with Smith Micro. Their product Stuffit Expander is preloaded on every Mac, but many Mac users seem to prefer other solutions, like TheUnarchiver, because it isn't so, well, possessive. Stuffit Expander is considered as crapware by some (you know, what is preloaded on cheap PCs nowadays, and you have to pay a premium on when you don't want it).

So, knowing this, it doesn't surprise me at all that they communicate to their customers in this specific wording. I personally think it is rather obnoxious.

My 2 cents.

Smith Micro's official announcement

Smith Micro's official announcement

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