Anime Studio 5 Won't Allow Entry of Serial Number

[mikes-forum-account]

I'm using Anime Studio 5 on a Mac. When I attempt to enter the serial number the program won't allow me. It won't even show a curser in the text box no matter how many times I click in it. Is there some place else I can enter the serial number other than that box during startup of the program?

[madrobot]

Try rebooting your machine.

failing that, try uninstall and reinstall of AS

failing that, contact Smith Micro support
- I've always found them to be prompt and helpful.

Good luck
Adrian