Trouble Buying ASP7

dsaenz825 · Post by **dsaenz825** » Wed Aug 04, 2010 5:31 am

I've been trying to upgrade my AS6 to ASP7 on the Smith Micro web site, but once I click continue so that I may pay for it I get an error page. I'm using google chrome and I also tried it on Internet Explorer and still no luck...

I'm in a hotel right now with very fast internet and my computer works fine, its new.

Does anyone have any ideas as to what the problem is?

jonbo · Post by **jonbo** » Wed Aug 04, 2010 11:18 pm

i had the same problem. it turned out i needed to input the serial # for as6 first. dont know if this is whats happening to you but maybe it is.

dsaenz825 · Post by **dsaenz825** » Thu Aug 05, 2010 1:40 am

I do put the AS serial number but I can only go as far as the shopping cart, I cant continue for some reason.

Maybe I've made an error on the serial number? I'll check again.

sbtamu · Post by **sbtamu** » Thu Aug 05, 2010 2:13 am

I think the Sn is case sensitive and maybe check and see if you are using the letter o where I think you need to use the number 0. Also you can try to copy the SN off your AS6 and paste it in the area where SM ask for the SN.

dsaenz825 · Post by **dsaenz825** » Thu Aug 05, 2010 2:48 am

My serial number was correct, and I still do not know what the problem is...

So I checked the content paradise site to see if they offered the upgrade version and they did! I am now another ASP7 user!

Man I'm loving the 3D tool, cant wait to start on physics!

sbtamu · Post by **sbtamu** » Thu Aug 05, 2010 3:00 am

dsaenz825 wrote:My serial number was correct, and I still do not know what the problem is...

So I checked the content paradise site to see if they offered the upgrade version and they did! I am now another ASP7 user!

Man I'm loving the 3D tool, cant wait to start on physics!

Cool, cgs, I've messed with the physics a lot and if you have any questions let me know, but on the 3D stuff I haven't had time to play with that yet.

I don't know if this will help but you can look at these 2 vids, they show some physics and the new curve profile tool. I did these just a few days after 7 was released.

http://www.youtube.com/watch?v=VpBmvxHJCp8

http://www.youtube.com/watch?v=d--BM3rSSH8

dsaenz825 · Post by **dsaenz825** » Thu Aug 05, 2010 3:27 am

Neat vids, now I understand what and how to use the curve profile tool.

sbtamu · Post by **sbtamu** » Thu Aug 05, 2010 3:57 am

dsaenz825 wrote:Neat vids, now I understand what and how to use the curve profile tool.

thats why I did them

enjoy