AGH! Help!

JESUSfreakPUNK · Post by **JESUSfreakPUNK** » Sat Feb 06, 2010 2:36 am

It used to work just fine, but now when I click on insert text, anime studio quits "unexpectedly."
I don't understand why, and I really need to be able to insert text!
I'm currently running Anime Studio Pro 5.6 on a Mac Snow Leopard.
The issue started about two weeks ago, and I've downloaded the trial version of Anime Studio Debut 6...It also quits unexpectedly when I try to insert text.

Please help me!

Al!x

swrecordings · Post by **swrecordings** » Sat Feb 06, 2010 8:18 am

its a bug, you have to wait a bit after you switch to the "insert text button". just go to another program for a minute and then switch back. the bug is in both debut and pro of AS 6.1 but it was not in 6.0 as far as i know

JESUSfreakPUNK · Post by **JESUSfreakPUNK** » Sat Feb 06, 2010 8:25 am

Anime Studio Pro shuts down almost IMMEDIATELY after I push it. I'm not sure switching to another program and back will do much good, but i will try...

swrecordings · Post by **swrecordings** » Sat Feb 06, 2010 8:34 am

press the insert text button and don't click anything in AS and move to a new program, it works

Genete · Post by **Genete** » Sat Feb 06, 2010 9:42 am

swrecordings wrote:the bug is in both debut and pro of AS 6.1 but it was not in 6.0 as far as i know

I'm currently running Anime Studio Pro 5.6 on a Mac Snow Leopard.

Do you own AS 5.6 before upgrade to Leopard? In that case, did it happen too?
The crash you mention looks to me to a system specific AS's bug not a version bug.
-G

JESUSfreakPUNK · Post by **JESUSfreakPUNK** » Sat Feb 06, 2010 10:48 pm

I tried clicking Insert text and clicking quickly into another program, but Anime Studio Pro STILL quits unexpectedly...

I did not upgrade to 5.6 until AFTER I was on my Snow Leopard...No I don't recall ever having this problem before.
However, I've been 5.6 AND Snow Leopard for a while now...Why would It take until now to start screwing up?

Nolan Scott · Post by **Nolan Scott** » Sun Feb 07, 2010 5:15 am

Using AS Pro 5.6 / OSX 10.6.2 Snow Leopard

Quit AS Pro / Delete the Preference file /
(Home (your name) / Library / Preferences / “com.lostmarble.MohoApp.plist”
Restart AS Pro / Try again / Does it make any difference...?

Repair Disk Permission...
(Application / Utilities / Disk Utility.app)

are your fonts here...?
(Macintosh HD / Library / Fonts)

If nothing works, do a fresh clean install of AS Pro.

Regards
Nolan

JESUSfreakPUNK · Post by **JESUSfreakPUNK** » Tue Feb 09, 2010 9:38 pm

My fonts are in their proper place, I repaired disk permission, I deleted the preference file, and I uninstalled 5.6/reinstalled 5.4...
Still my issues remains.
It's very frustrating, and Mysmithmicro hasn't responded to my email...

Nolan Scott · Post by **Nolan Scott** » Wed Feb 10, 2010 3:39 am

Well, I am really running out of ideas... why it still doesn’t work...
Hope, that SmithMicro has some ideas...?
I am using AS Pro 5.6 Build 20080130p with OSX 10.6.2 for a while now...
Have never encountered any serious problems...
The Insert Text command works as it should...

Regarding your fonts:
You might leave just a few important fonts in your folder and store all the rest temporarily somewhere else...

Regarding clean fresh install:
I presume, you uninstalled Anime Studio entirely,
made sure that not one of the old files where left somewhere (except your own project files)...?
before you did a fresh install...?

Did you do some maintenance...? (except “Repair Disk Permission)
e.g. running “Disk Warrior”, "Tech Tool Pro", "Cocktail" or else...?

Did you restart your system...?

Regards
Nolan

JESUSfreakPUNK · Post by **JESUSfreakPUNK** » Wed Feb 10, 2010 11:19 pm

You're being so helpful, but It's not working...
Mysmithmicro finally wrote me back.
They said that 5.6 isn't Snow Leopard compatible. Sorry. ugh
Irritating