crash in toon effects

stonum · Post by **stonum** » Sat Mar 17, 2012 9:33 pm

every time i try to use the 'toon effects' control (.png or .jpg are the image types i use), AS8 crashes and closes with 'anime studio has encountered a problem and needs to close'............has anybody else dealt with this? thanks

sbtamu · Post by **sbtamu** » Sat Mar 17, 2012 10:23 pm

It does this with all images or just the one you are using now?

Post by **Víctor Paredes** » Sat Mar 17, 2012 10:39 pm

I'm on 8.2 in windows 7 and there is no problem. Can you share any of your images?

stonum · Post by **stonum** » Sat Mar 17, 2012 11:26 pm

i tried 6 different images--some .jpg, some .png----most of the time it will apply the toon effect, but then as soon as i try to adjust the 'edge', 'gray', 'black'...and so on, thats when it happens......my desktop is a 9 year old sony vaio..wndws XP....the 'intel' website checked my graphics driver and says it is 'current', but i wonder if i need a graphics hardware upgrade or something......i doudt if it's the AS program causing the problem, its probably my obsolete vaio

thanks

sbtamu · Post by **sbtamu** » Sun Mar 18, 2012 12:19 am

Do you meet these requirements?

System Requirements

Windows®:
Windows 7, Vista, XP Anime Studio Pro is compatible with 64-bit Windows operating systems however Anime Studio is a 32-bit Application, 500 MHz Intel Pentium or equivalent, 630 MB free hard drive space, 256 MB RAM, 1024x768 resolution; 16-bit color display, CD-ROM drive (for physical version of application), Adobe® Flash® Player 9 or newer (embedded library), Windows® Internet Explorer® 7, internet connection for Content Paradise, Poser® 7 or later needed to import Poser scenes and video tutorials.

stonum · Post by **stonum** » Sun Mar 18, 2012 7:40 pm

mines a 32-bit system--

i'll have to check on the flash player and some other stuff

sbtamu · Post by **sbtamu** » Sun Mar 18, 2012 8:00 pm

Make sure your Quicktime is updated. Sometimes old versions can cause problems.